TERMS AND CONDITIONS

GENERAL

TERMS  AND  CONDITIONS GENERAL   We  may  from  time  to  time  change  the  terms  that  govern  your  use  of  our  Site.  Your  use  of  our  Site   following  any  such  change  constitutes  your  agreement  to  follow  and  be  bound  by  the  terms  as  changed.  

We  may  change,  move  or  delete  portions  of,  or  may  add  to,  our  Site  from  time  to  time.   By  Purchasing  a  Product  from  this  site  or  any  site  operated  by  this  site  administration  you  agree  to  these   terms  and  conditions.  

SITE  CONTENTS  

The  Contents  of  our  Site,  and  the  Site  as  a  whole,  are  intended  solely  for  personal,  noncommercial   (other  than  for  the  purchase  of  merchandise  from  our  site)  use  by  the  users  of  our  Site.  You  may   download  or  copy  the  Contents  and  other  downloadable  materials  displayed  on  the  Site  for  your   personal  use  only.  No  right,  title  or  interest  in  any  downloaded  materials  or  software  is  transferred  to   you  as  a  result  of  any  such  downloading  or  copying.  You  may  not  reproduce  (except  as  noted  above),   publish,  transmit,  distribute,  display,  modify,  create  derivate  works  from,  sell  or  participate  in  any  sale   of,  or  exploit  in  any  way,  in  whole  or  in  part,  any  of  the  Contents,  the  Site,  or  any  related  software.  

SHIPPING CHARGES AND FREIGHT POLICY:

THERE IS NO FREE SHIPPING

Products are shipped F.O.B. shipping point with freight costs and handling fees paid by Site Operator and charged to the customer. C.O.D. shipments are not permitted. Other terms and conditions may apply for freight collect, export orders, hazardous materials, customer's carrier or special handling by the carrier, must be paid by the customer. Title and risk of loss pass to the customer upon tender of shipment to the carrier. If product is damaged in transit, customer must file claim with the carrier.

You give us authorization to charge your account or Credit Card for any additional charges for the processing of your order to include but not limited to: Shipping, Handling, Insurance, Documentation Fees, Export Fees, Import Fees, Taxes of any nature from any jurisdiction or agency or any other charge that arises in the processing and delivery of your order.

Unless otherwise varied, shipping terms are EXW (as defined by International Chamber of Commerce Terms, 2000), Site Operator shipping warehouse. Shipments are freight collect from any Site Operator facility. Customer shall be responsible for obtaining insurance. At Site Operator's option, this freight policy may be subject to special terms and conditions for certain export orders. Title and risk of loss for products shall pass when made available to Customer on delivery to carrier in the United States; provided that if payment has not been made at the time of shipment, Site Operator shall retain title (but not risk of loss) until payment has been made. If product is damaged in transit, customer must file claim exclusively with airline, carrier, vessel and/or insurance company; provided, however, that if Site Operator has not received payment in full at the time the product is damaged in transit, Site Operator shall have the right to file claim exclusively with airline, carrier, vessel and/or insurance company. 

REFUND  &  DELIVERY  POLICY  

Returns  and  exchanges,  if  applicable,  must  be  made  within  15  days  of  receipt  of  goods.  Returns  or   exchanges  after  15  days  will  not  be  accepted.  All  returns  and  exchanges  will  comply  with  our  normal return  policy. Once  a  sale  is  made  and  payment  completed,  the  item(s)  you  ordered  are  considered  to  be  in  process.  

Once  an  order  is  in  process,  it  can  be  cancelled  but  there  may  be  restocking  fees,  handling  fees,  shipping   fees,  and  other  fees  that  may  be  applied  to  a  cancelled  order.    Custom  orders  may  not  be  returned  as   they  are  ordered  specially  for  you  and  cannot  be  resold  to  another  customer.  Items  such  as  liners,  pool   kits,  or  any  other  special  order  merchandise  may  not  be  returned.

If  you  choose  to  return  an  item  or  refuse  delivery  on  an  item,  you  will  be  responsible  for  the  shipping   incurred  by  us  to  send  the  products  to  you,  as  well  as  the  shipping  to  send  the  goods  back  to  us  or  our   suppliers.  You  will  also  be  subject  to  a  25%  restocking  fee  on  allowable  returned  items.  All  items  MUST   be  in  new  condition  with  all  proper  packing  material  and  paperwork  shipped  back  to  us.  If  the  goods   cannot  be  sold  in  NEW  CONDITON,  a  refund  will  not  be  issued  and  goods  will  be  rejected  or  available  for   you  to  pickup  and  ship  back  to  yourself.

Be  sure  that  the  item  you  are  ordering  is  what  you  want  and  the  size,  color,  shape,  design,  etc.  is  exactly   what  you  are  looking  for.  If  you  are  not  sure,  please  ask  us  for  any  additional  information  prior  to   purchase.  Returning  an  item  can  become  costly  and  the  credit  card  company  will  refer  to  this  page  as  a   reference  that  you  understand  this  information,  and  accept  these  terms  and  conditions  posted  on  the   check  out  screen.  The  credit  card  company  will  not  be  able  to  dispute  the  transaction  if  you  simply   decide  to  return  the  goods,  or  refuse  delivery.  The  above  fees  would  still  apply  with  no  recourse.

HOW  TO  PROPERLY  RECEIVE  YOUR  GOODS

Please  read  the  below  information  as  you  need  to  understand  your  rights  as  a  consumer  and  what  you   need  to  do  at  delivery.  READ  THE  PAPERS  YOU  ARE  SIGNING.  It  clearly  states  your  rights  and  what  you   are  signing.  Be  sure  to  note  ANY  exceptions  on  the  BILL  OF  LADING  prior  to  signing.

If  you  receive  missing  or  damaged  merchandise,  you  need  to  notify  the  carrier  upon  receiving  the  order.   Note  on  the  freight  bill  the  problem  you  encountered.  You  will  need  to  contact  us  right  away  at  772-­- 291-­-7809  so  we  can  get  your  missing  or  damaged  parts  shipped  to  you  immediately.  Damaged  items   need  to  be  sent  back  and/or  refused  in  order  to  get  proper  replacement  for  no  charge.

FAILURE  TO  CHECK  YOUR  PRODUCTS  FOR  DAMAGE  AT  DELIVERY  WILL  RESULT  IN  YOUR  PAYING  FOR   MISSING  OR  DAMAGED  ITEMS.  YOU  MUST  CHECK  THE  GOODS  COMPLETELY  BEFORE  SIGNING  ANY   PAPERWORK.  READ  THE  PAPERWORK  YOU  ARE  SIGNING  FROM  THE  DRIVER.  IT  CLEARLY  STATES  YOU   ARE  SIGNING  THAT  THE  GOODS  ARE  IN  PERFECT  CONDITION  UNLESS  OTHERWODE  NOTED.  CLEARLY   INDICATE  WHAT  IS  WRONG  WITH  THE  GOODS  ON  THE  BILL  OF  LADING.

If  you  didn’t  sign  your  Bill  of  Lading  as  damaged,  we  will  have  no  resource  except  to  file  a  claim  and  see   if  the  freight  line  will  pay  for  it.  If  they  pay  the  claim,  we  can  send  you  the  parts.  If  not,  you  will  have  to   pay  for  the  parts,  or  try  to  get  your  own  claim  filed.  We  are  only  responsible  for  goods  if  we  have  a   signed  copy  of  the  BOL  from  you  indicating  the  goods  are  damaged,  with  a  detailed  description  of  the   problem.  You  have  48  hours  to  check  the  goods  and  file  your  own  concealed  damage  claim.  Companies   do  not  always  pay  on  concealed  damage  so  you  should  fully  check  the  entire  order  upon  delivery.

WRONG  ORDER  –  OUR  MISTAKE

If  you  placed  an  order  and  we  made  the  mistake  of  shipping  out  the  wrong  goods,  we  will  be  responsible   for  the  fees  involved  in  the  pickup  of  the  goods.  However,  if  your  shipping  was  to  an  address  in  the   lower  48  United  States  for  you  to  pick  up  or  forward  to  your  address  that  is  not  in  the  48  United  States   or  if  you  paid  additional  shipping  to  ship  your  product  outside  the  lower  48  United  States,  we  will  only   ship  to  delivery  address  on  file  or  will  expect  the  customer  to  pay  the  additional  cost  of  shipping  to  get   the  merchandise  from  the  lower  48  United  States  to  the  previous  delivery  address.  Wrong  order  does   not  include  substitutions  for  a  better  quality  item  or  slight  variances  in  colors,  etc.  This  is  for  completely   incorrect  items. WRONG  ORDER  –  CUSTOMER  MISTAKE If  the  order  was  a  mistake  on  your  part,  you  will  need  to  pay  for  shipping  back  to  us  as  well  as  be  subject   to  a  possible  25%  restocking  fee  and  the  shipping  we  incurred  to  get  it  to  you.  There  may  be  other   handling  fees  as  well.  You  are  responsible  for  your  own  mistakes  on  any  order.  If  you  place  an  order   over  the  phone,  you  are  responsible  for  the  order  as  we  can  only  order  what  you  tell  us.  Please  place   your  order  online  to  be  sure  you  are  ordering  the  correct  items.  An  email  is  sent  to  you  with  your  order items.  Confirm  this  information  as  soon  as  you  order  your  goods  to  make  sure  its  100%  correct  PRIOR  to   shipping.

PAYMENT

I  agree  that  we  will  pay  our  credit  card,  PayPal,  Google  transactions,  etc.  according  to  our  card  holder   agreement.  I  further  agree  and  understand  that  I  may  not  file  a  chargeback  for  any  reason  except  a  case   of  a  fraudulent  transaction  that  I  did  not  make.  Agreeing  to  purchase  goods  from  Pool-­-Bright.Com  will   waive  my  rights  to  a  chargeback  against  Pool-­-Bright.Com.  Any  fees  associated  with  collecting  unpaid   funds,  goods,  fee,  or  services  will  be  charged  to  the  customer  at  the  fullest  extent  available  under  law.  If   the  account  falls  into  collections,  the  standard  collection  fee  is  30%  of  the  total  invoice  plus  any  other   applicable  fees.

REFUNDS

All  orders  are  processed  and  charged  to  you  in  US  Dollars.  Any  credit,  refunds,  exchanges,  etc.  will  be   refunded  back  to  you  in  US  Dollars  only.  We  are  not  responsible  for  any  conversion  rate  outside  of  the   US  Dollar.  We  do  not  convert  any  currency  for  you  to  make  a  purchase  nor  do  we  collect  funds  from  you   in  a  currency  other  than  the  US  Dollar.